Decision 138/2025: Proportionate response to crime – failure to respond
Authority: Chief Constable of the Police Service of Scotland
Case Ref: 202500765
Summary
The Applicant asked the Authority for various information about the response to the national rollout of the “proportionate response to crime”. The Applicant wanted to know the number of crime reports received, a breakdown of the categories and whether any complaints had been received by the public (and if so, the number). This decision finds that the Authority failed to carry out a review within the timescale allowed by the Freedom of Information (Scotland) Act 2002 (FOISA) and the Environmental Information (Scotland) Regulations 2004 (the EIRs).
Background
- The Applicant made an information request to the Authority on 21 January 2025.
- The Authority responded to the information request on 28 February 2025.
- On 7 March 2025, the Applicant wrote to the Authority requiring a review of its decision.
- The Applicant did not receive a response to his requirement for review.
- On 21 May 2025, the Applicant wrote to the Commissioner, stating that he was dissatisfied with the Authority’s failure to respond and applying to the Commissioner for a decision in terms of section 47(1) of FOISA. The enforcement provisions of FOISA apply to the enforcement of the EIRs, subject to specified modifications – see regulation 17.
- The Commissioner determined that the application complied with section 47(2) of FOISA and that he had the power to carry out an investigation.
Investigation
- Section 49(3)(a) of FOISA requires the Commissioner to notify public authorities of an application and to give them an opportunity to comment. The Commissioner did this on 21 May 2025.
- The Commissioner received submissions from the Authority on 3 June 2025. These submissions are considered below.
- It is apparent from the terms of the request that at least some of the information (such as wildlife crime) caught by it will be environmental information as defined by regulation 2(1) of the EIRs. In Decision 218/2007 Transport Scotland[1], the Commissioner confirmed at paragraph 51 that where environmental information is concerned, there are two separate statutory frameworks for access to that information and, in terms of the legislation, an authority is required to consider the request under both FOISA and EIRs.
- The Authority accepted that it had failed to respond to the Applicant’s requirement for review within the timescale allowed by FOISA and the EIRs. It explained that it was experiencing an exceptionally busy quarter with a record number of information requests being received, affecting both the core Freedom of Information Team and the business areas that it relies on for information.
- The Authority confirmed that this request for review would be given priority, with a view to issuing a response to the Applicant as soon as possible.
- Section 21(1) of FOISA gives Scottish public authorities a maximum of 20 working days following the date of receipt of the requirement to comply with a requirement for review. Again, this is subject to qualifications which are not relevant in this case. The same timescale is laid down by regulation 16(4) of the EIRs.
- It is a matter of fact that the Authority did not provide a response to the Applicant’s requirement for review within 20 working days, so the Commissioner finds that it failed to comply with section 21(1) of FOISA and regulation 16(4) of the EIRs.
- The remainder of section 21 and regulation 16 sets out the requirements to be followed by a Scottish public authority in carrying out a review. As no review has been carried out in this case, the Commissioner finds that the Authority failed to discharge these requirements: he now requires a review to be carried out in accordance with section 21 and regulation 16.
- The Commissioner recommends that the Authority considers whether it would be appropriate to apologise to the Applicant for its failure to comply.
Decision
The Commissioner finds that the Authority failed to comply with Part 1 of the Freedom of Information (Scotland) Act 2002 (FOISA) and with the Environmental Information (Scotland) Regulations 2004 (the EIRs) in dealing with the information request made by the Applicant. In particular, the Authority failed to respond to the Applicant’s requirement for review within the timescales laid down by section 21(1) of FOISA and regulation 16(4) of the EIRs. The Commissioner requires the Authority to respond to the Applicant’s requirement for review, by 24 July 2025.
Appeal
Should either the Applicant or the Authority wish to appeal against this decision, they have the right to appeal to the Court of Session on a point of law only. Any such appeal must be made within 42 days after the date of intimation of this decision.
Enforcement
If the Authority fails to comply with this decision, the Commissioner has the right to certify to the Court of Session that the Authority has failed to comply. The Court has the right to inquire into the matter and may deal with the Authority as if it had committed a contempt of court.
Jennifer Ross
Deputy Head of Enforcement
09 June 2025