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Read highlights from our workshop to improve public authority FOI performance
Read highlights from our workshop to improve public authority FOI performance
Calling all FOI practitioners: are you looking for some tips to help get your FOI response right, and reduce the risk of reviews and appeals?
Our workshop at the 2021 Holyrood FOI Conference saw our staff highlight some of the preventable problems that we regularly see arising in the cases we investigate, to help practitioners identify and resolve these issues in their own request handling.
The workshop was informed by the experiences of our enforcement team - which investigates the FOI and EIR appeals we receive - and provided practical advice to help practitioners take positive action early in the request handling process to prevent common issues arising.
Below we highlight some of the issues and guidance explored during the session: